Privacy Policy

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Personal data is collected for specific and determined purposes. Your privacy is very important to us. As the controller of your personal data we explain below how we process your personal data, how it is shared, how we protect it, and what your rights are under Spanish and EU data protection law.

The controller responsible for your personal data

EnviroCare S.L.
Office address: Carretera de Mijas SN, Huerta Nueva KM 4.5, Mijas 29650, Málaga, Spain
Email: info@envirocarespain.com
CIF: B92140813
Commercial Registry (Registro Mercantil): Málaga, tomo 3462, folio 165, hoja MA-98547

Legal basis for processing your data

Where the purpose of the processing requires your consent, this is provided by your clear affirmative action. Processing is also carried out on the basis of contract performance, legal obligation, vital interests and legitimate interest where applicable. The legal basis for each specific processing activity is set out in our Record of Processing Activities.

Purposes of processing

We process your personal data to respond to quote requests, fulfil installation and service contracts, manage warranty and maintenance schedules, comply with our legal obligations, and (with your consent) send service updates.

Categories of personal data recorded

Contact information you provide (name, email, phone, postal address), property details relevant to the work quoted, communications history, billing and payment information, and where applicable site survey notes and engineer reports.

Data transmissions and transfers

By providing us with your personal information you consent that your information, in electronic and/or printed format, may be processed, archived, transferred or provided to a third party in charge of processing (a processor) under a written agreement that requires equivalent technical and organisational security measures.

Transfer of personal data is carried out only where:

  • you have unequivocally given your consent;
  • the transfer is necessary for the execution of a contract between you and the company;
  • the transfer is necessary to protect your vital interests;
  • the transfer is of important public interest;
  • the transfer is necessary for the establishment, exercise or defence of legal claims.

International transfers

Transfers of personal data to countries outside the European Economic Area that guarantee an adequate level of protection are made only with processors that respect the principles of European data protection law. Transfers to countries without an adequacy decision are made under the appropriate safeguards required by the AEPD.

Data retention

Personal data is retained for the time necessary to fulfil the purpose for which it was collected and to determine any liabilities that may arise from that purpose, in addition to the retention periods established by Spanish accounting, tax and consumer protection law.

Your data protection rights

You may freely exercise your rights of access, rectification, erasure (the "right to be forgotten"), portability, restriction and objection. You also have the right not to be subject to decisions based solely on automated processing, and the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).

How to exercise your rights

Send an email to info@envirocarespain.com. The company has models available for each request. The request will be evaluated and acted upon within the deadlines established by Spanish and EU law. If you have not received a response within that period or are unsatisfied with the response, you may file a complaint with the AEPD.

Our security measures

We have adopted appropriate technical and organisational security measures in accordance with Spanish LOPD-GDD and EU GDPR to protect your personal data and prevent its destruction, loss, alteration, misuse, disclosure or unauthorised access. Security is a priority, but no system can guarantee 100% safety.

Job applications and CVs

CVs sent to us are kept in our records for one year and then deleted unless you specifically request a longer retention period. CVs are used solely to evaluate suitability for current or future vacancies.

Cookies

Information about the cookies used by this site can be found in our Cookie Policy.

Intellectual property and website use

All content on this website, including text, images, layout and source code, is the intellectual property of EnviroCare S.L. or its licensors and may not be reproduced without permission.

Disputes

Any dispute arising from this privacy policy will be governed by Spanish law and the parties submit to the courts of Málaga.

Updates

This privacy policy may be updated from time to time. The most recent version is always available on this page.

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